The HA will assist FSS families to develop Individual Training and Services Plans (ITSP) to help participants determine the actions necessary to become self-sufficient. All ITSP's will include the following interim goals:
- All family members will be free from welfare assistance (cash assistance) at the time of the expiration of the FSS COP.
- Head of Household must be suitably employed at the time of graduation.
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Method of Identification of Supportive Services
The FSS Coordinator will work with the participant to develop an ITSP tailored specifically for that participant based on information provided in the FSS application and assessments forms. The FSS Coordinator may conduct an extensive interview with each program participant to determine his/her specific needs, short and long-term goals.
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FSS Participant Referral for Services
The HA may provide FSS participants with referral forms. The referral form may be completed by the agency providing the service to ensure that the participant did meet with the agency, and that the participant did follow through with any scheduled appointments or classes. It is the responsibility of the participant to notify the FSS Coordinator of the outcome of the referral. Follow up may be confirmed by phone or written communication.
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Service Provider Review
The HA may monitor the quality of service provided to FSS families. The monitoring will consist of all FSS participants referred to another agency for services to complete a verbal or written review of the quality of service provided. The HA may also periodically contact agencies and/or FSS participants regarding supportive services to:
- Assess a participant's progress
- Determine if a participant's needs are being met by the supportive service provider
- Develop effective services with community agencies
- Improve existing available services